Please note that while we keep some items in stock for immediate despatch, the majority of products are manufactured to order. Whilst we will endeavour to deliver within 10-14 working days, some items may take slightly longer depending on current work loads. If a delivery date is critical, please contact our office first, and we will do our very best to help.
Items are generally for industrial / business use where loading facilities are available. Goods may be despatched on pallets, on articulated lorries and a fork-lift truck may be required. If you are at a residential address, or unloading facilities are not available, please CONTACT US BEFORE PLACING AN ORDER. Whilst we do our best in all situations, we reserve the right to cancel and refund orders if unloading facilities are not available. If you have any concerns, please phone or e-mail us.
We use external hauliers and parcel carriers to deliver our items. Large articulated lorries are regularly used, which require fork-lift facilities to be able to unload the products. If such vehicles are not suitable for the delivery location, or you do not have a fork-lift truck and driver on-site, please let us know before placing an order. We will always do our best to find an alternative method of transportation but, depending on the product and delivery location, it may not be possible for us to deliver. If you have any concerns, please phone or e-mail us.
